Frequently Asked Questions (FAQs) for Teddy Furniture
1. What types of furniture do you sell? We offer a wide range of furniture including sofas, chairs, dining tables, beds, dressers, and more. Our collection caters to various styles from modern to traditional.
2. Can I see the furniture before purchasing? Yes, you are welcome to visit our showroom to view and experience our furniture collection in person.
3. How do I place an order? Orders can be placed online through our website or in-person at our showroom. If you need assistance, our customer service team is here to help.
4. Do you offer customization options? Yes, we offer customization for many of our furniture pieces. Please contact us for more details on customization options and the process.
5. What payment methods do you accept? We accept various payment methods including credit/debit cards, online payments, and in-store purchases.
6. Do you offer financing or installment plans? Yes, we offer financing options to make your purchase more manageable. Please visit our financing page or contact us for more information.
7. What is your return policy? We accept returns within a specific period after delivery. The item must be in its original condition and packaging. Please refer to our return policy page for detailed information.
8. How does delivery work? We deliver within certain areas and our delivery team ensures that your furniture arrives safely and is set up in your home. Delivery fees and times vary based on location.
9. Can I track my delivery? Yes, once your order is shipped, you will receive a tracking number to monitor the delivery status.
10. Do you offer assembly services? Yes, we provide assembly services for certain items. Please check with us for availability and any additional costs.
11. What should I do if my furniture arrives damaged? Please contact us immediately if your furniture arrives damaged. We will arrange for a replacement or repair based on the situation.
12. How can I maintain and care for my furniture? Each furniture piece comes with specific care instructions. You can also find general maintenance tips on our